Privacy Policy

1. Introduction

HighNance ("we", "us", or "our") provides predictive, backtested decision support for businesses managing operational liquidity. We are committed to protecting the privacy of visitors to our website and users of our services. This Policy describes the types of information we may collect, how we use that information, and the choices available to you regarding our use of it.

By accessing or using our website and services, you agree to the collection and use of information in accordance with this Policy. If you do not agree with the terms described here, please do not use our website or services.

2. Information We Collect

We may collect the following categories of information:

• Contact information — such as your name, email address, phone number, and company name when you submit a form, request access, or contact us.
• Account and usage data — information generated when you interact with our platform, including log-in activity, feature usage, and preferences.
• Technical data — IP address, browser type, device information, and general location data collected automatically through cookies and similar technologies.
• Business data you provide — any operational, financial, or forecasting data you submit to us in connection with the use of our decision-support tools.
• Communications — records of correspondence between you and HighNance, including support requests and feedback.

We do not knowingly collect sensitive personal information unless it is voluntarily provided and necessary for the service requested.

3. How We Use Information

We use collected information for purposes including:

• Providing, operating, and maintaining our website and services.
• Responding to inquiries, access requests, and support tickets.
• Improving and personalizing the functionality and content of our platform.
• Analyzing usage trends to inform product development and methodology refinement.
• Communicating updates, security notices, and administrative messages.
• Complying with applicable legal obligations and enforcing our terms.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activity on our website. Cookies help us recognize returning visitors, understand how our site is used, and improve overall functionality. You can control or disable cookies through your browser settings; however, doing so may affect the availability of certain features.

5. How We Share Information

We do not sell personal information. We may share information in the following circumstances:

• Service providers — with vendors who perform functions on our behalf, such as hosting, analytics, or customer support, under confidentiality obligations.
• Legal requirements — when disclosure is required to comply with applicable law, regulation, legal process, or governmental request.
• Business transfers — in connection with a merger, acquisition, financing, or sale of assets, subject to standard confidentiality arrangements.
• With your consent — where you have explicitly agreed to sharing for a specified purpose.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of any information you provide.

8. Your Rights and Choices

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to certain exceptions.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us using the details provided on our Contact page. We will respond within a reasonable timeframe in accordance with applicable law.

9. International Data Transfers

If you access our website or services from outside the country in which our systems are hosted, your information may be transferred to, stored, and processed in a different jurisdiction. Where required, we take steps intended to ensure that such transfers comply with applicable data protection laws.

10. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of any external sites you visit.

11. Children's Privacy

Our website and services are intended for business and professional use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with an updated revision date. We encourage you to review this Policy periodically to stay informed about how we handle information.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us via the contact details listed on our Contact page.